10 Commandments and 10 Evaluative Questions For Building Corporate Onboarding
The Tool
I've been thinking about onboarding a lot lately, and to celebrate the end of the year (and my 24th blog post!), I'm going to break from my typical format and present 10 rules for effective corporate onboarding, along with 10 questions a learning designer should ask to evaluate their current onboarding program.
Use Case
Use these commandments to guide your design decisions and the questions to evaluate your current program.
Instructions
Thou shalt introduce the company
What is the most important information for new employees to know about the business?
Thou shalt provide role clarity
How does your program demonstrate to learners how their role fits into the organizational structure and the mission/vision/strategy of the business?
Thou shalt equip with tools and resources
How does your onboarding plan ensure employees have what they need on day one?
Thou shalt have a deployment strategy
Which teams (i.e., HR, Payroll, IT, etc.) need to align to ensure your onboarding plan is deployed effectively to new employees?
Thou shalt foster human connection
How do you ensure that new employees are connected with others in the company?
Thou shalt respect time and attention
How do you balance your onboarding plan to ensure new employees do not feel overwhelmed?
Thou shalt tie learning to business objectives
How do the goals for onboarding support the overall goals of the organization?
Thou shalt measure results
How do you track the effectiveness of your onboarding?
Thou shalt iterate
How do you incorporate feedback into your process?
Thou shalt celebrate progress
How do you celebrate progress made in your onboarding program?
Takeaways
Corporate onboarding sets the tone for the entire employee experience. It has a direct impact on employee satisfaction, retention, revenue, and productivity.
What would you add to these onboarding commandments?
